Terms & Conditions

BenBen Labs Limited is a company incorporated under the laws of the Republic of Ghana, with its registered office at DA140 Charelevelle Road, Adjiringanor, Accra, Ghana. If you do not agree with these Terms, you must not use our website or services. If you use our services on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms.

• “Services” means our advisory and consultancy services, the LandSense platform, our website, and any related deliverables or communications.
• “LandSense” means our land-intelligence service that returns land briefs and related information based on a location or parcel you submit.
• “Content” means any data, reports, briefs, text, graphics, or other materials made available through the Services.
• “You” means the individual or organisation accessing or using the Services.

You must be at least 18 years old and capable of forming a binding contract to use the Services. By using the Services, you confirm that you meet these requirements and that the information you provide to us is accurate and current.

We provide land advisory and consultancy services and operate LandSense. The specific scope, deliverables, fees, and timelines for any advisory engagement will be set out in a separate written proposal, statement of work, or engagement letter, which will prevail over these Terms in the event of any conflict for that engagement. We may modify, suspend, or discontinue any part of the Services at any time.

LandSense provides informational insights only. Land briefs and related outputs are generated from maps, public and third-party records, and analytical models, and are intended to support your own enquiries.

• LandSense outputs are not legal advice, a title guarantee, a certified survey, a valuation, or confirmation of ownership, boundaries, or fitness for any purpose;
• Information may be incomplete, out of date, or inaccurate, particularly in areas with limited or informal land records;
• You should independently verify any information through the appropriate registries, licensed surveyors, and qualified legal professionals before relying on it; and
• Any decision you make based on LandSense outputs is made at your own risk.

You agree not to:

• Use the Services for any unlawful, fraudulent, or harmful purpose;
• Infringe the intellectual property, privacy, or other rights of any person;
• Submit false, misleading, or unauthorised location, parcel, or personal data;
• Attempt to gain unauthorised access to, disrupt, or interfere with the Services or their infrastructure;
• Scrape, copy, resell, or commercially exploit Content except as expressly permitted; or
• Use the Services to build or train a competing product or dataset.

Certain Services, including specified LandSense tiers, are provided for a fee. Fees will be communicated to you before you incur them. Unless stated otherwise, fees are exclusive of applicable taxes and levies, which you are responsible for paying. Payments are handled by third-party payment providers, and by paying you agree to their terms. Fees paid are non-refundable except as required by law or expressly agreed in writing.

The Services, including all software, models, text, graphics, and the BenBen and LandSense names and logos, are owned by or licensed to BenBen and are protected by intellectual property laws. Subject to your compliance with these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the Content for your own internal business or personal purposes. You retain ownership of the data you submit and grant us a licence to use it to provide and improve the Services.

The Services may rely on or link to third-party services, including WhatsApp, mapping providers, and payment processors. We are not responsible for the availability, content, or practices of these third parties, and your use of them is subject to their own terms and policies.

To the fullest extent permitted by law, the Services and all Content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that any Content is accurate or reliable.

To the fullest extent permitted by law, BenBen and its directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of, or inability to use, the Services. Our total aggregate liability arising out of or relating to the Services will not exceed the greater of the amount you paid to us for the relevant Service in the twelve (12) months preceding the claim, or GHS 1,000. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

You agree to indemnify and hold harmless BenBen and its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or connected with your misuse of the Services, your violation of these Terms, or your infringement of any rights of a third party.

Each party may receive confidential information from the other in connection with an engagement. Each party agrees to keep such information confidential and to use it only for the purposes of the engagement, except where disclosure is required by law or the information is already public through no fault of the receiving party.

These Terms apply for as long as you use the Services. We may suspend or terminate your access to the Services at any time, with or without notice, if you breach these Terms or if we discontinue the Services. Provisions that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnity, and governing law — will continue to apply.

These Terms and any dispute or claim arising out of or in connection with them are governed by and construed in accordance with the laws of the Republic of Ghana. The courts of Ghana will have exclusive jurisdiction to settle any such dispute, save that we may seek injunctive or equitable relief in any competent court. The parties will first attempt to resolve any dispute amicably through good-faith discussions before commencing formal proceedings.

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Services after an update constitutes acceptance of the revised Terms.

If you have any questions about these Terms, please contact us:

• BenBen Labs Limited
• DA140 Charelevelle Road, Adjiringanor, Accra, Ghana
• Email: team@benben.earth
• Telephone: +233 20 235 2912